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Cisco will take back routers it sold to ripoff State of West Virginia

"On Thursday, Cisco said it would take back routers if West Virginia can't find an appropriate place to put them."

Hummelstown, PA:   Thu, 2/28/13 - 11:59pm    View comments

Update 3/1/2013:

Cisco letter admits culpability in ripping off State of West Virginia

Cisco Vice President Customer Assurance - Curtis Hill:

"Specifically, Cisco will be an active participant in the Governor's proposed task force, we will support the redeployment or return of the routers identified by the State's comprehensive site capacity study, and we will extend the already-discounted router maintenance agreement by 3 years."


 

West Virginia Governor Earl Ray TomblinCisco Chairman & CEO John ChambersIn a stunning development in the scandalous and sordid saga of the Cisco router ripoff of the State of West Virginia, Charleston Gazette investigative reporter, Eric Eyre, has reported today:

"On Thursday, Cisco said it would take back routers if West Virginia can't find an appropriate place to put them... Gov. Earl Ray Tomblin directed state officials Thursday to reconsider where they've installed hundreds of high-capacity Internet routers paid for with $24 million in federal stimulus funds."

The Eyre report continued, "We're going to look at the sites and say, 'It's justified, or it's not justified,' said Rob Alsop, Tomblin's chief of staff. 'We're going to go try and fix what needs to be fixed.' The state is considering swapping out the large routers with smaller ones, or possibly asking for refunds and exchanges from Cisco, Alsop said.

"Alsop said he talked with Cisco CEO John Chambers, a West Virginia native, and the company also has agreed to extend router warranties an additional three years at no cost. 'The state of West Virginia is an important customer for Cisco, and we are focused on their satisfaction,' said John Earnhardt, a Cisco spokesman."

Amazingly, Eyre's report also stated:

"The state wasted at least $7.9 million - and up to $15 million - by purchasing oversized routers."

It's my opinion that Eric Eyre's report today, further confirms that Cisco did indeed define the buying agenda of the State of West Virginia, and that the sales culture under the leadership and direction of Cisco CEO John Chambers, is primed to ripoff any unsuspecting customer that believes Cisco has that customer's best interest in mind.

Related documents:

View the 13-page Governor of West Virginia's letter to the State Legislature on the Cisco router sale

View the Cisco letter that admits culpability in ripping off the State of West Virginia

View the State of West Virginia Legislative Auditor report

View the special 9-page U.S. Department of Commerce Inspector General report on the Cisco router purchase by West Virginia

View the actual 10-page State of West Virginia purchase order

View the actual State of West Virginia budget document (see page 9)

View the 3-page Cisco West Virginia Engagement Brief

Related stories:

Cisco letter admits culpability in ripping off State of West Virginia

Network World: Entrusting Cisco could cost you

Network World: West Virginia auditor blasts Cisco, state for "oversized" router buy

Business Insider: West Virginia Accuses Cisco Of Selling It Millions Of Dollars Of Routers It Didn't Need

Auditor: Cisco sneakily used legally unauthorized purchasing process to outlandishly overprice 1,164 routers to take advantage of West Virginia

Cisco internal email vows to hunt down the sources of confidential memo leaks to Brad Reese

Cisco's salesforce is now compensated on profit contributions, not just bookings

Cisco internal email addresses $100 million overcharge on $22 million California State University RFP

Cisco discounts Nexus 7000 switch -76% to win Purdue University's Hansen Cluster bid

Did Cisco's new sales culture ripoff the State of West Virginia?
 


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