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So what should a cloud version of Cisco's telecom services do?

Well, Steve's adamant that a cloud version of Cisco's telecom services should allow you to upgrade to Cisco's Unified Communications Manager 10.5 at absolutely no capital cost to you.

Tallahassee, Florida:   Thu, 7/1/15 - 3:03pm    View comments
 

Last week, Business Insider's Julie Bort wrote that a Cisco customer was seeking to move its Cisco telephone system to the cloud:

"In July 2014, all of the company's IT, supporting some 450 employees in the US, was running on Amazon's cloud with three exceptions... and is working on bids for cloud versions of Cisco's telecom services, available from Cisco, AT&T and others..."
 

Steve TaggartCiscoSo I posed the following question to our Mobile Cloud Development Manager Steve Taggart:

So what should a cloud version of Cisco's telecom services do?

Well, Steve's adamant that a cloud version of Cisco's telecom services should allow you to upgrade to Cisco's Unified Communications Manager 10.5 at absolutely no capital cost to you.

And here's why:

  1. 10.5 makes a great foundation for your enterprise-grade collaboration applications and devices.
  2. 10.5 supports network-based call recording for any device, including Cisco's Jabber platform that lets you access presence, instant messaging, voice, video, voice messaging, desktop sharing, and conferencing.
  3. 10.5 helps remote devices connect without creating a Virtual Private Network (VPN) keeping it secure.
  4. 10.5 improves security for mobile client calls.
  5. 10.5 provides integrated administration, serviceability, and user options and preferences for instant messaging and presence.
  6. 10.5 supports Cisco Telepresence.
  7. 10.5 increases your mobility features helping your organization create adaptive workspaces that build productivity, business agility, security, and competitive advantage.
Steve's also adamant that a cloud version of Cisco's telecom services should allow you to reuse your existing Cisco phones and equipment as well as support a wide range of Cisco phones, wireless phones, sidecars, and conference phones to fit your organization's needs.

Additional benefits that a cloud version of Cisco's telecom services should provide:

  • No licensing hassles.
  • No worry about future upgrades (automatic at no charge going forward).
  • No Cisco SmartNet Maintenance and/or maintenance of any other type.

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