|
<![CDATA[
Mobile: 416-939-8030 Page 1 of 5
Peter Kawar
2110 Keele St. #408
Toronto, ON M6M 3Z2
Mobile: 416-939-8030
Career Profile
Technically oriented business systems professional with over 7 years experience in IT. Ideally suited
for a role where I can utilize my CCIE skills and other technical expertise in a team organization.
Technical Profile
11 years supporting and upgrading servers, PCs, and Peripheral equipment (modems, network
card, video card and sound cards, printers, tape drives, scanners etc.)
9 years experience installing configuring, supporting and administering PC, servers and laptops
7 years designing, installing, supporting and maintaining Ethernet LANs, including Net Bios,
NetBEUI, TCP/IP, WINS and DNS
7 years of experience installing configuring and supporting Windows 95/98/NT/ 2000 and XP and
installing and supporting MS Office products
3 years configuring advanced Protocols and Technologies such as; IGRP, EIGRP , IPX/SPX, IP
RIP, VLAN's, RIP, Frame Relay, Route Redistribution, Route Summarization, BGP, OSPF, VLSM,
ISDN, ISL, X.25, PPP and Access Lists, QoS, HSRP, NAT, L2/L3 switching and Spanning tree
2 years of determining by packet dump if the attack if real or false positive
2 years of determining signature’s validity by looking at IP Address, port and traffic flow
2 years of analyzing the methods tried/used by hackers to exploit networks
2 years in network monitoring, intrusion detection, incident report in a dynamic fast paced
environment
2 years experience in resolving Security incidents and providing necessary mitigating actions
Certifications include: CCNA, CCNP and CCIE written from Cisco Systems
Technical Support Experience
Network Consultant
Spyders March 2008
Assessment of network infrastructure to Spyders’ client
Auditing of Network traffic to Spyders’ client
Slow response investigation to Spyders’ client
Report writing to Spyders’ client
Network Consultant
Oct 2007 – Dec 2007
Canadian Tire
Worked on Security Compliance Framework project to meet ISO 17799 standards
Assessed the Internetwork environment of Checkpoint Firewalls, Junipers VPN Authenticators and
Cisco Routers and Switches
Defined a standard baseline configuration for Cisco network products
Creating a secured baseline configuration for Cisco network products including Global Wan, CT
Store’s CPE equipment and every Demarcation point.
Mobile: 416-939-8030 Page 2 of 5
Defining commands for automated script to measure compliance against the network environment
including Wireless Access Points (WPA)
Created document for Canadian Tire to follow to better the Internetwork security
Documented the needed commands to be fed into an automated tool called Symantec Enterprise
Security Manager (ESM) to check the Cisco devices if they are up to standard
Attended meetings to convey my direction to different department across Canadian Tire
Security Analyst May 2007 – Oct 2007
Cyberklix
Monitored IDS (Intrusion Detection System) for possible network breach.
Contacted client for resolution in response to attach, i.e., too many failed logins.
Provided immediate response to alerts created by monitors regarding host down issues.
Created reports for clients to review.
Updated Cisco IDS sensors with newest signature.
Administered Windows 2000 and 2003, i.e. restarting services on Win 2000, Win2003 servers,
and creating/resetting/deleting account on Win2000, Win2003 servers.
Responded to issue of network connectivity, i.e. VPN tunnel down to clients, ISP connection
issues.
Used FTP to transfer files to clients devices.
Network Specialist Oct 2005-April 2007
IBM head office
Provided network security and administrative services to clients such as TD, Manulife, Sunlife and
Shell Canada
Provided immediate response to alerts created by ArcSight, network monitors
Contacted client for resolution in response to attach, i.e., block IP on none managed Firewalls
Monitored IDS (Intrusion Detection System) for possible network breach
Resolved Security incidents and providing necessary mitigating actions
Extensive experience using Nagios to investigate alerts to determine possible network Outage
Monitored and performed problem determination on 2600s, 3600s Cisco Routers and 1900 or
3900 Switches, on the 6509-E’s multi layers switches or on the ONS 15000
Performed Problem Determination methods on Protocols such as Global WAN, TCP/IP, IPX/SPX,
ISDN, Frame relay, ATM, etc to isolate the network outage on Enterprise Router or Switches
Performed Problem Determination to many Protocols, including OSPF, BGP, EIGRP, RIP and
static routes.
Assisted other IBM Helpdesk if needed to check for Quality of Service and GRE tunnels on
Routers and switches.
Resolved 1st level to 3rd level tickets regarding any network issues
Assisted helpdesk resolving users with users, i.e., determining if the problem is with Active
directory, Novell Tree servers or with the networks Switches, routers or Data Jacks
Dispatching a technician if the situation requires on site visit to replace defective Data jack,
routers, switch module, etc
Configured new switch of 1900 or 3900 series with on site tech to replace defective ones
Assisted ABM helpdesk troubleshooting ABM to determine a possible network issue, i.e.
bouncing port, disabling spanning tree on ABM’s switch ports
Changed configuration around to remedy a problem on Cisco’s 2950 branch switches and Cisco’s
6509-E multilayer switch for corporate users; i.e. enabling/disabling SNMP alerts, changing
communities, DNS servers and TACACS servers on switches and routers
Contacted the Telco in question to report network outages i.e. Bell or Telus
Created " Change Record” to remedy ongoing issues through the Change Management process
Monitored Cisco Optical Router of ONS 15000
Escalated DWDM issues to Toronto Hydro to investigate the Dark Fiber and CDWM to BELL
Mobile: 416-939-8030 Page 3 of 5
Investigated slow response issues with user determining if a network failure occurred
Trained new staff on how to find the best way to remedy a problem quickly
Technical Support Oct 2003 - Sept 2005
TD Merchant Services
Performed PD to TD equipment's to determine point of Failure in the network
Determined which DATA PAC line is down by following the Poll code back to the Bridge (TD
TURBO II SERVER) and resetting the BELL DVAC box, connect the Terminator and pressing the
button if connector is present
STOPPED/STARTED line on TD Tandem servers if needed
Contacted BELL Canada 2nd level support help desk once line is determined down to open a
trouble ticket with BELL of the TD lines in question
Contacted NCR via SOLVE application if troubled lines were to be owned by NCR
Provided 80+ technical support calls a day for various Point of Sale devices, including dialup
modem terminals, wireless cellular terminals and broadband ready terminals
Performed PD for TD terminals over the phone. i.e. changed dialing features of a modem terminal,
downloaded updates off TD Tandem Server
Dispatched a technician if the situation requires on site visit to replace terminal or simply to test
the telephone line
Fielded calls regarding NCR terminals setup on NCR's existing 3201 dial up lines of Hyper Comm
network and reprogramming a new phone # for terminal to dial if necessary
Changed point of sale dialing features on all Dialup terminals to accommodate NGD platform
(Next Generation Dialing) on towns outside the major cities
Performed troubleshooting procedures on TD IP Terminals for TD Routers and High speed
Modems provided by ISP such as Bell or Radiant to find the cause of the Terminal failure at
merchants site
Projects
CDMA
Audited the CDMA wireless bills for the usage after it has been determined by management that
the terminal has been dialing in times the store was closed
Determined the times and dates when wireless Point Of Sale was dialing
Calculated the difference the merchant should be rebated
Issued billing rebate on behalf of the merchant to management for approval
Contacted merchant on behalf of Bell for Collection of outstanding balance due to usage of
TD wireless units
Ordered merchant's agreement to see if merchant has sign the proper papers for merchants
refusing to pay Bell bill
Made compromising deals to clear the outstanding Bell bill due to the use of the TD wireless
terminal
Escalated issue to Corp dept if TD was found at fault for the outstanding balance after
investigating on case by case basis
Issued tickets (after Corp approval) to settle the dispute
High Speed lines
Updated TD 3201 Circuit tabs for TD 3201 lines on TD systems
Populated Phone # and Users ID for TD DSL lines
Updated Tandem page with the same info in order for 3201 circuits to work
Updated Tandem page with the right codes for disconnected lines
Changed line type for a circuit from a single to point to a multi line host.
Mobile: 416-939-8030 Page 4 of 5
Installer Sept 2002 - Oct. 2002
Sobeys
Upgraded back office servers of SQL 6 to SQL 2000 and WIN NT 4 to WINDOWS 2000 for
Sobeys stores across Ontario
Installed a new Hard Drive on existing IBM GL 300 servers for Sobeys stores across Ontario
Run scripted setup on the new hard drive
Migrated data from the old hard drive of IBM GL 300 to the new installed hard drive on a IBM GL
300 by the use of switch box and a Crossover RJ 45 cable connecting two existing computers at
once
Configured and confirmed custom made programs installed correctly according to head office
directives
Configured new email account in MS Outlook for Sobeys stores owners and managers across
Ontario
Configured workstation of IBM's GL 300 to communicate with office IBM mainframe database at
Sobeys stores across Ontario
Configured RAID drivers on IBM's NET Infinity Servers if needed
Configured the stores Local Area Network in Sobeys stores if needed
Technical Presales Support Mar. 2001 - Sep. 2002
Future Shop Ltd
Provided technical advice to customers buying various computer brand names' desktops,
notebooks and printers such as HP, Compaq, Apple and Sony
Provided support to customers in connecting and interfacing various peripherals such as: video
card, sound cards, network Interface card, hard drives, cables and routers
Helped customer finding the right connecter such as USB (Universal Serial Bus) Cable, FireWire
Cable or one of many Serial Cables from their PDA's (Personal Digital Assistant) Digital Cameras
or Camcorders to their Notebook or Desktop PC
Technician/Salesman Dec. 1999 - Feb. 2001
Computer City
Provided technical advice to customers buying various computer brand names' desktops,
notebooks and printers such as HP, Compaq, Apple and Sony
Provided support to customers in connecting and interfacing various peripherals such as: video
card, sound cards, network Interface card, hard drives, cables and routers
Fixed computers with corrupted OS and various software problems before systems of brand name
computers such as Compaq and HP being sold
Installed OS of Win 98 or ME image with the packaged software from Manufacturers' recovery CD
back the consumers' PC
Followed directive of a work order to upgraded RAM, CPU, sound card, video card, CD, DVD etc
Lab Monitor Sept. 1995 - Aug. 1997
George Brown College-Open Access Computerized Learning Center
Provided desk support to students in a college with 100+ computer lab (answered general
questions about available services) - demonstrated how to use various software applications,
operating systems, Internet, and email accounts
Provided a variety of technical tasks such as: installing memory, Software {Anti Virus}, CD Rom,
Monitor, video card, network card and sound cards) to various Windows 95 machines running on
Novell network operating system
Monitored print jobs of 6 Epson Dot-Matrix Printers, 1 HP 4000 Laser Jet and 1 HP Design Jet
Plotter for all 100+ workstations, fixed on occasion printer jams and performed maintenance to
each printer as required
Mobile: 416-939-8030 Page 5 of 5
EDUCATION and TRAINING
Computek Institute of Technology
May 2003 – Sept 2003
MCSE 2000 Program
Installing, Configuring and Administering Ms Windows 2000 Professional
Installing, Configuring and Administering Ms Windows 2000 Sever
Installing, Configuring and Administering Ms Windows Network infrastructure
Installing, Configuring and Administering Ms Windows Directory Services Infrastructure
Designing and Implementing Active Directory Services
Managing MS Windows 2000 Network Environment
Administering a Microsoft SQL Server 2000 Database
UNIX Solaris
UNIX Administration I Sun Solaris 8
UNIX Administration II Sun Solaris 8
Computer Networks Telecom Learning Center (CNTLC)
Nov 2001 - May 2002
CCNA program
Interconnecting Cisco Networking Devices
CCNP Program
Building Scalable Cisco Internetworks v2.
Building Cisco Multilayer Switched Networks v2.0
Building Cisco Remote Access Networks v2.0
Cisco Internetwork Troubleshooting Support v5.0
April 2007
Configuring Juniper Routers (JNCIA-M) (JN 201)
Diplomas and Certificates
Electronic Engineering Technician Diploma
Humber College
Courses: Micro Controller Hardware, Programmable Logic Controllers (PLC), Data Communication,
Telecommunication and Motors & Controls
2001
Cisco Certified Internetwork Expert (Written Exam) 2007
Cisco Certified Network Professional Certificate (CCNP) 2002
Cisco Certified Network Associate Certificate (CCNA) 2001
References: Available upon request
]]>
|
