Millions	2012	2011	2010	2009	2008	2007	2006	2005	2004	2003	2002	2001	2000
NET SALES
Product	$36,326	$34,526	$32,420	$29,131	$33,099	$29,462	$23,917	$20,853	$18,550	$15,565	$15,669	$19,559	$17,002
Service	9,735	8,692	7,620	6,986	6,441	5,460	4,567	3,948	3,495	3,313	3,246	2,734	1,926
Total net sales	46,061	43,218	40,040	36,117	39,540	34,922	28,484	24,801	22,045	18,878	18,915	22,293	18,928
COST OF SALES
Product	14,505	13,647	11,620	10,481	11,631	10,548	8,114	6,758	5,766	4,594	5,914	10,198	5,970
Service	3,347	3,035	2,777	2,542	2,425	2,038	1,623	1,372	1,153	1,051	988	1,023	776
Total cost of sales	17,852	16,682	14,397	13,023	14,056	12,586	9,737	8,130	6,919	5,645	6,902	11,221	6,746
GROSS MARGIN	28,209	26,536	25,643	23,094	25,484	22,336	18,747	16,671	15,126	13,233	12,013	11,072	12,182
OPERATING EXPENSES
Research and Development	5,488	5,823	5,273	5,208	5,153	4,499	4,067	3,322	3,192	3,135	3,448	3,922	2,704
Sales and marketing	9,647	9,812	8,782	8,444	8,380	7,215	6,031	4,721	4,530	4,116	4,264	5,296	3,946
General and administrative	2,322	1,908	1,933	1,524	2,007	1,513	1,169	959	867	702	618	778	633
Amortization of purchased intangible assets	383	520	491	533	499	407	393	227	242	394	699	365	137
Restructuring and other charges	304	799										1,170
In-process research and development				63	3	81	91	26	3	4	65	855	1,373
Amortization of goodwill												690	154
Total operating expenses	18,144	18,862	16,479	15,772	16,042	13,715	11,751	9,255	8,834	8,351	9,094	13,076	8,947
OPERATING INCOME (LOSS)	10,065	7,674	9,164	7,322	9,442	8,621	6,996	7,416	6,292	4,882	2,919	(2,004)	3,235
Interest and other income (loss), net	94	151	251	371	813	840	637	620	700	131	(209)	1,130	1,108
INCOME (LOSS) BEFORE PROVISION FOR INCOME TAXES	10,159	7,825	9,415	7,693	10,255	9,461	7,633	8,036	6,992	5,013	2,710	(874)	4,343
Provision for income taxes	2,118	1,335	1,648	1,559	2,203	2,128	2,053	2,295	2,024	1,435	817	140	1,675
INCOME BEFORE CUMULATIVE EFFECT OF ACCT CHANGE	8,041	6,490	7,767	6,134	8,052	7,333	5,580	5,741	4,968	3,578	1,893	(1,014)	2,668
Cumulative effect of accounting change, net of tax									(567)
NET INCOME (LOSS)	$8,041	$6,490	$7,767	$6,134	$8,052	$7,333	$5,580	$5,741	$4,401	$3,578	$1,893	$(1,014)	$2,668
FISCAL YEAR END ADJUSTED STOCK PRICE CLOSE	$15.69	$15.72	$22.54	$21.38	$21.92	$28.31	$17.67	$18.71	$20.44	$18.65	$11.55	$18.63	$61.38
Net income (loss) per share:
Basic	$1.50	$1.17	$1.36	$1.05	$1.35	$1.21	$0.91	$0.88	$0.64	$0.50	$0.26	$(0.14)	$0.39
Diluted	$1.49	$1.17	$1.33	$1.05	$1.31	$1.17	$0.89	$0.87	$0.62	$0.50	$0.25	$(0.14)	$0.36
Shares used in per-share calculation (millions):
Basic	5,370	5,529	5,732	5,828	5,986	6,055	6,158	6,487	6,840	7,124	7,301	7,196	6,917
Diluted	5,404	5,563	5,848	5,857	6,163	6,265	6,272	6,612	7,057	7,223	7,447	7,196	7,438
Repurchased shares (millions)	262	351	325	202	372	297	435	540	408	424	124
Average price per share repurchased	$16.64	$19.36	$24.02	$17.89	$27.80	$26.12	$19.07	$18.95	$22.30	$14.15	$14.94
Repurchases of common stock (millions)	$4,359	$6,791	$7,803	$3,600	$10,350	$7,781	$8,295	$10,200	$9,100	$6,000	$1,853
Cash dividends declared per common share	$0.28	$0.12
Total cash dividends paid (millions)	$1,501	$658